Meet your customers on the channels they already use. WhatsApp, Facebook Messenger, SMS, email, and web chat — all handled by one AI agent.
TradeWorks AI connects your business to the messaging platforms your customers already use, so every inquiry gets an instant, professional response — no matter where it comes from. One AI agent handles every channel, every time.
Reach customers on the world's most popular messaging app. Your AI agent responds to WhatsApp inquiries instantly — answering questions, qualifying leads, and booking appointments 24/7. Included on the Starter plan at $10/mo with unlimited messages.
Capture leads directly from your Facebook business page. When a homeowner sends a message through Messenger, your AI agent responds in seconds with accurate service information, availability, and booking options. Included on the Starter plan with no per-message fees.
Text messaging remains the highest-engagement channel for local service businesses. TradeWorks AI sends and receives SMS natively — confirming appointments, following up on estimates, and responding to customer questions without any third-party texting platform. Included on the Starter plan.
Your customers do not care which channel they use to reach you — they just want a fast, helpful response. TradeWorks AI gives you a single AI agent that handles phone calls, SMS, WhatsApp, Facebook Messenger, email, and web chat with the same knowledge, the same tone, and the same accuracy.
When a lead texts your business number, messages you on Facebook, or sends a WhatsApp message, the AI agent responds with consistent information about your services, pricing, and availability. Every conversation is logged in your CRM, so your team has full context regardless of where the interaction started.
How multi-channel AI works for your business:
Your digital marketing drives leads from Google Ads, social media, and your website. Communication channel integrations ensure every one of those leads gets an instant response on the channel they prefer — whether that is a Facebook message, a text, or a WhatsApp reply.
When a homeowner clicks your Google Ad and submits a form, your AI agent can immediately follow up via SMS. When someone messages your Facebook page after seeing a social media post, the AI responds in seconds. Every interaction feeds into your CRM and triggers automated workflows for long-term nurturing.
Multi-channel marketing capabilities:
TradeWorks AI does not just connect channels — we help you design the workflows that make multi-channel communication work for your team. Our consulting team builds escalation paths, response templates, and routing rules tailored to your business.
Not every customer inquiry can be handled by AI. Our consultants design escalation workflows that route urgent or complex conversations to the right team member — whether the inquiry came in via phone, SMS, WhatsApp, or Facebook Messenger. Priority routing ensures emergencies are never delayed by channel switching.
Each communication channel has its own character limits, formatting rules, and customer expectations. Our team creates optimized response templates for SMS (concise and action-oriented), WhatsApp (rich media with booking links), Facebook Messenger (conversational with quick replies), and email (detailed with attachments and scheduling links).
Every conversation across every channel is logged in your ServiceTitan, Jobber, or Housecall Pro CRM with full context. Our consultants configure the data mapping so your team always knows what was said, where, and when — regardless of which channel the customer used.
Every channel your customers use is covered. Choose the plan that fits your business and start responding on every platform from day one.
Your AI agent responds to WhatsApp inquiries with service details, availability, and booking links — converting conversations into appointments automatically.
Capture every lead from your Facebook business page. The AI agent responds instantly to Messenger inquiries, qualifies the lead, and books appointments directly into your calendar.
Send and receive text messages natively. Your AI agent confirms appointments, follows up on estimates, and answers customer questions — all via SMS with no extra platform required.
Your AI agent handles email inquiries with detailed, professional responses — including quotes, scheduling links, and service descriptions tailored to each customer's needs.
Add a chat widget to your website that converts visitors into leads. The AI agent answers questions, qualifies prospects, and books appointments without your team lifting a finger.
Facebook, WhatsApp, SMS, and phone are all included on the Starter plan at $10 per month. All channels are unlimited — no per-message fees, no overage charges. Your AI agent handles every conversation across all four channels from day one.
Email and website chat require the Professional plan at $40 per month. Professional also includes all Starter channels (Facebook, WhatsApp, SMS, and phone) plus advanced automation and workflow capabilities. If your business relies heavily on email communication or wants a live chat widget on your website, Professional is the right choice.
No. All communication channels are unlimited on both the Starter and Professional plans. There are no per-message fees, no overage charges, and no hidden costs. Whether your AI agent sends 100 or 10,000 messages in a month, the price stays the same.
No extra cost. The Starter plan at $10 per month includes Facebook, WhatsApp, and SMS. The Professional plan at $40 per month adds email and website chat. Custom workflow automation consulting starts at $199 for businesses that need advanced routing, templates, or multi-channel escalation workflows. There are no hidden fees and no long-term contracts on any plan.
Every missed message is a missed opportunity. TradeWorks AI puts one AI agent on every channel your customers use — WhatsApp, Facebook Messenger, SMS, email, and web chat — so no lead goes unanswered, no matter when or where they reach out.
SMS and Facebook included on Starter ($10/mo). All channels on Professional ($40/mo).