.tw-intake-open {
  overflow: hidden;
}

.tw-intake-root {
  --tw-intake-navy: var(--color-blue, #1E3A5F);
  --tw-intake-deep: var(--bg-dark, #0F2B46);
  --tw-intake-teal: var(--color-teal, #00B4D8);
  --tw-intake-orange: var(--color-orange, #FF6B2B);
  --tw-intake-ink: var(--text-primary, #1A1A2E);
  --tw-intake-muted: var(--text-secondary, #6B7280);
  --tw-intake-line: var(--border-light, #E5E7EB);
  --tw-intake-page: var(--bg-light, #F5F7FB);
  display: none;
  position: fixed;
  inset: 0;
  z-index: 9999;
  font-family: var(--font-body, "Inter", system-ui, sans-serif);
}

.tw-intake-root.is-open {
  display: block;
}

.tw-intake-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 43, 70, 0.56);
  backdrop-filter: blur(4px);
}

.tw-intake-dialog {
  position: relative;
  width: min(640px, calc(100vw - 32px));
  max-height: 90vh;
  margin: 5vh auto;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(255, 255, 255, 0.7);
  border-radius: 20px;
  background: #fff;
  box-shadow: 0 24px 80px rgba(15, 43, 70, 0.3);
  color: var(--tw-intake-ink);
}

.tw-intake-header,
.tw-intake-footer {
  flex: 0 0 auto;
}

.tw-intake-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  padding: 22px 24px 16px;
  border-bottom: 1px solid var(--tw-intake-line);
}

.tw-intake-kicker {
  margin: 0 0 4px;
  color: var(--tw-intake-teal);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.tw-intake-header h2 {
  margin: 0;
  color: var(--tw-intake-navy);
  font-size: 24px;
  line-height: 1.15;
}

.tw-intake-icon-btn {
  width: 38px;
  height: 38px;
  flex: 0 0 auto;
  border: 1px solid var(--tw-intake-line);
  border-radius: 50%;
  background: #fff;
  color: var(--tw-intake-navy);
  cursor: pointer;
  font-size: 24px;
  line-height: 1;
}

.tw-intake-body {
  flex: 1 1 auto;
  overflow-y: auto;
  padding: 20px 24px;
}

.tw-intake-status {
  margin-bottom: 14px;
}

.tw-intake-hint,
.tw-intake-muted {
  margin: 0;
  color: var(--tw-intake-muted);
  font-size: 14px;
  line-height: 1.5;
}

.tw-intake-input-row {
  position: relative;
}

.tw-intake-textarea {
  width: 100%;
  min-height: 132px;
  resize: vertical;
  box-sizing: border-box;
  border: 1px solid var(--tw-intake-line);
  border-radius: 14px;
  background: var(--tw-intake-page);
  color: var(--tw-intake-ink);
  font: inherit;
  font-size: 16px;
  line-height: 1.5;
  padding: 14px 104px 14px 14px;
}

.tw-intake-textarea:focus {
  outline: 3px solid rgba(0, 180, 216, 0.25);
  border-color: var(--tw-intake-teal);
  background: #fff;
}

.tw-intake-mic,
.tw-intake-photo-btn {
  position: absolute;
  top: 10px;
  min-width: 40px;
  height: 36px;
  border: 1px solid var(--tw-intake-line);
  border-radius: 999px;
  background: #fff;
  color: var(--tw-intake-navy);
  cursor: pointer;
  font-size: 12px;
  font-weight: 800;
}

.tw-intake-mic {
  right: 10px;
}

.tw-intake-photo-btn {
  right: 58px;
  width: 40px;
  min-width: 40px;
  padding: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.tw-intake-photo-btn svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.tw-intake-mic.is-listening {
  border-color: var(--tw-intake-orange);
  color: var(--tw-intake-orange);
}

.tw-intake-thumbs {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin: 10px 0 0;
}

.tw-intake-thumbs[hidden],
.tw-intake-photo-error[hidden] {
  display: none;
}

.tw-intake-thumb {
  position: relative;
  width: 64px;
  height: 64px;
  overflow: hidden;
  border: 1px solid var(--tw-intake-line);
  border-radius: 12px;
  background: var(--tw-intake-page);
}

.tw-intake-thumb img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.tw-intake-thumb.is-pending img {
  opacity: 0.7;
}

.tw-intake-thumb__progress {
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--tw-intake-teal), var(--tw-intake-orange), var(--tw-intake-teal));
  background-size: 200% 100%;
  animation: twIntakePhotoProgress 1s linear infinite;
}

.tw-intake-thumb.is-done .tw-intake-thumb__progress {
  inset: auto 5px 5px auto;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--tw-intake-teal);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  animation: none;
  font-size: 12px;
  font-weight: 800;
}

.tw-intake-thumb__remove {
  position: absolute;
  top: 4px;
  right: 4px;
  width: 22px;
  height: 22px;
  border: 1px solid rgba(15, 43, 70, 0.18);
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.92);
  color: var(--tw-intake-navy);
  cursor: pointer;
  font-size: 16px;
  line-height: 1;
}

.tw-intake-photo-error {
  margin-top: 8px;
  color: #B42318;
  font-size: 13px;
  line-height: 1.4;
}

.tw-intake-actions,
.tw-intake-card-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 14px;
}

.tw-intake-primary,
.tw-intake-secondary,
.tw-intake-link,
.tw-intake-chip,
.tw-intake-urgency-chip,
.tw-intake-entry__cta,
.tw-intake-service-cta {
  font: inherit;
}

.tw-intake-primary,
.tw-intake-secondary,
.tw-intake-entry__cta,
.tw-intake-service-cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  border-radius: 12px;
  border: 2px solid transparent;
  padding: 10px 18px;
  cursor: pointer;
  text-decoration: none;
  font-weight: 800;
}

.tw-intake-primary,
.tw-intake-entry__cta,
.tw-intake-service-cta {
  background: var(--tw-intake-orange);
  color: #fff;
  border-color: var(--tw-intake-orange);
}

.tw-intake-secondary {
  background: #fff;
  color: var(--tw-intake-navy);
  border-color: var(--tw-intake-navy);
}

.tw-intake-primary:disabled,
.tw-intake-entry__cta:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.tw-intake-link {
  border: 0;
  background: transparent;
  color: var(--tw-intake-teal);
  cursor: pointer;
  font-size: 14px;
  font-weight: 800;
  padding: 0;
}

.tw-intake-card {
  border: 1px solid var(--tw-intake-line);
  border-radius: 16px;
  background: #fff;
  padding: 16px;
  box-shadow: 0 8px 24px rgba(15, 43, 70, 0.08);
}

.tw-intake-card h3 {
  margin: 0 0 8px;
  color: var(--tw-intake-navy);
  font-size: 18px;
  line-height: 1.3;
}

.tw-intake-card p {
  margin: 8px 0 0;
  color: var(--tw-intake-ink);
  line-height: 1.55;
}

.tw-intake-card--warning {
  border-color: #F59E0B;
  background: #FFF8E6;
}

.tw-intake-card--fallback {
  background: var(--tw-intake-page);
}

.tw-intake-chip-row,
.tw-intake-urgency {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 14px;
}

.tw-intake-chip,
.tw-intake-urgency-chip {
  min-height: 38px;
  border: 1px solid var(--tw-intake-line);
  border-radius: 999px;
  background: #fff;
  color: var(--tw-intake-navy);
  cursor: pointer;
  font-size: 14px;
  font-weight: 800;
  padding: 8px 13px;
}

.tw-intake-chip:hover,
.tw-intake-urgency-chip:hover,
.tw-intake-urgency-chip.is-selected {
  border-color: var(--tw-intake-teal);
  background: rgba(0, 180, 216, 0.1);
  color: var(--tw-intake-deep);
}

.tw-intake-secondary-line {
  color: var(--tw-intake-muted);
  font-size: 14px;
}

.tw-intake-loading {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--tw-intake-navy);
  font-weight: 800;
}

.tw-intake-loading span,
.tw-intake-spinner {
  width: 16px;
  height: 16px;
  border: 2px solid rgba(0, 180, 216, 0.25);
  border-top-color: var(--tw-intake-teal);
  border-radius: 50%;
  animation: twIntakeSpin 0.8s linear infinite;
}

.tw-intake-spinner {
  display: inline-block;
}

.tw-intake-dialog[data-state="resolved"] .tw-intake-input-row,
.tw-intake-dialog[data-state="resolved"] .tw-intake-actions,
.tw-intake-dialog[data-state="life_safety"] .tw-intake-input-row,
.tw-intake-dialog[data-state="life_safety"] .tw-intake-actions,
.tw-intake-dialog[data-state="fallback"] .tw-intake-input-row,
.tw-intake-dialog[data-state="fallback"] .tw-intake-actions,
.tw-intake-dialog[data-state="rate_limited"] .tw-intake-input-row,
.tw-intake-dialog[data-state="rate_limited"] .tw-intake-actions {
  display: none;
}

.tw-intake-footer {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 24px 18px;
  border-top: 1px solid var(--tw-intake-line);
  color: var(--tw-intake-muted);
  font-size: 13px;
}

.tw-intake-dialog[data-state="life_safety"] .tw-intake-footer .tw-intake-link,
.tw-intake-dialog[data-state="rate_limited"] .tw-intake-footer .tw-intake-link {
  display: none;
}

.tw-intake-entry {
  max-width: 760px;
  margin: 24px auto 8px;
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
  align-items: stretch;
  border: 1px solid rgba(255, 255, 255, 0.18);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.08);
  padding: 12px;
}

.tw-intake-entry__input {
  width: 100%;
  min-height: 58px;
  box-sizing: border-box;
  resize: vertical;
  border: 1px solid rgba(255, 255, 255, 0.18);
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.94);
  color: var(--tw-intake-ink);
  font: inherit;
  font-size: 15px;
  line-height: 1.45;
  padding: 12px 14px;
}

.tw-intake-entry__input:focus {
  outline: 3px solid rgba(0, 180, 216, 0.3);
}

.tw-intake-entry__hint {
  margin: 0 auto 18px;
  max-width: 760px;
  color: #CBD5E1;
  font-size: 14px;
  text-align: center;
}

.tw-intake-service-cta-wrap {
  max-width: 1180px;
  margin: -22px auto 22px;
  padding: 0 20px;
  display: flex;
  justify-content: flex-end;
  position: relative;
  z-index: 2;
}

.tw-intake-service-cta {
  box-shadow: 0 12px 30px rgba(255, 107, 43, 0.24);
}

@keyframes twIntakeSpin {
  to {
    transform: rotate(360deg);
  }
}

@keyframes twIntakePhotoProgress {
  to {
    background-position: -200% 0;
  }
}

@media (max-width: 767px) {
  .tw-intake-dialog {
    width: 100%;
    max-height: 100vh;
    min-height: min(720px, 100vh);
    margin: 0;
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    border-radius: 20px 20px 0 0;
  }

  .tw-intake-header {
    padding: 18px 18px 14px;
  }

  .tw-intake-body {
    padding: 18px;
  }

  .tw-intake-footer {
    flex-direction: column;
    padding: 12px 18px 16px;
  }

  .tw-intake-entry {
    grid-template-columns: 1fr;
  }

  .tw-intake-entry__cta {
    width: 100%;
  }

  .tw-intake-service-cta-wrap {
    margin: -12px auto 18px;
    justify-content: stretch;
  }

  .tw-intake-service-cta {
    width: 100%;
  }
}